Tuesday, October 7, 2008


So in my post on Sunday, I mentioned that my OB was concerned that the One-A-Day Womens Prenatal didn't have enough folic acid, so I wrote a quick note to the One-A-Day people with my concerns. I got a pretty quick response back!

Dear Ms. (me):

Thank you for taking the time to contact Bayer HealthCare about One-A-Day Prenatal Multivitamin/Mineral Supplement. We appreciate your interest in Bayer HealthCare and our products.

Please be assured that your comments about not having enough folic acid in our One-A-Day Prenatal and your comments about having to take additional folic acid with our One-A-Day Prenatal will be shared with our management team. Your feedback is vital to our continuous improvement efforts.

In appreciation of your interest, under separate cover I am sending a full value coupon for your use. Please allow 7 to 10 business days for delivery.
If I may be of further assistance, please feel free to contact me.


Taren Werkheiser
Consumer Advisor

I have to say I'm very impressed with their quick response and their concern! I hope that in the future when I go to get more pills, they will have increased the amount of folic acid in their product.

1 comment:

Heather said...

Oh that's nice that they responded and everything. Maybe they'll add more folic acid and you'll be the reason they did it! =D